Shipping policy

Shipping and Payment Information – Republic of Ireland

Last updated: 5 September 2026

This Shipping and Payment Information applies to orders placed with Corvi Group LLC, trading as Moira Dublin, for delivery to addresses in the Republic of Ireland.

Nothing in this Policy limits or excludes any statutory rights available to consumers under the Consumer Rights Act 2022 or other applicable Irish or European Union consumer protection legislation.

1. Delivery Area

We currently deliver exclusively to addresses in the Republic of Ireland.

We do not currently deliver online orders to:

Northern Ireland;
Other parts of the United Kingdom; or
Addresses outside the Republic of Ireland.

Orders placed with a delivery address outside our supported delivery area may be declined or cancelled and any payment taken will be refunded.

2. Processing Time

After your order and payment have been successfully confirmed, your order normally requires approximately:

5 business days for processing.

Processing may include:

Payment and order verification;
Preparation of the products;
Packing;
Fulfilment processing; and
Transfer of the parcel to the delivery carrier.

Business days are normally Monday to Friday, excluding applicable public holidays.

Orders placed during weekends or public holidays begin processing on the next applicable business day.

3. Shipping Time

Once your order has been dispatched, the estimated shipping time is:

10–15 business days.

This period refers to the time between dispatch of your parcel and its expected delivery to your address in the Republic of Ireland.

Some products may be dispatched directly by international fulfilment or shipping partners.

4. Total Estimated Delivery Time

The total estimated delivery time is generally:

15–20 business days from confirmation of your order.

This consists of approximately:

Processing: 5 business days
Shipping: 10–15 business days

These delivery periods are estimates rather than guaranteed delivery dates unless we expressly agree otherwise with you.

5. Statutory Maximum Delivery Period

Unless you and Moira Dublin have expressly agreed a different delivery period, goods will be delivered without undue delay and no later than 30 calendar days after the sales contract is formed.

If an order is not delivered within the agreed period, your rights under Irish consumer law continue to apply.

You may ask us to deliver within an additional reasonable period.

If we fail to deliver within that additional period, you may be entitled to terminate the sales contract and receive the applicable refund.

You may not be required to provide additional time where, for example:

We have refused to deliver;
Delivery by a particular date was essential having regard to the circumstances; or
You informed us before the contract was formed that delivery by a particular date was essential.

Irish consumer law expressly provides this 30-day default delivery rule and these remedies for delayed delivery.

6. Separate Shipments

Products included in the same order may occasionally be prepared or dispatched separately.

This may occur because products are stored or fulfilled by different fulfilment partners.

You may therefore receive:

More than one parcel;
Parcels on different days; and
More than one tracking number.

You will not be charged additional shipping costs solely because we choose to divide an order into separate shipments, unless an additional charge was clearly disclosed and accepted by you before placing the order.

7. Tracking Information

Where tracking is available for your shipment, tracking information will be provided after dispatch.

Please allow reasonable time for the carrier’s tracking system to register and update a newly dispatched parcel.

Tracking information may occasionally take some time to display its first movement after the shipping label or tracking number has been created.

8. Delivery Delays

Although we work to deliver orders within the estimated timeframe, occasional delays may occur because of circumstances such as:

Customs or import processing;
Carrier disruption;
Severe weather;
Public holidays;
Seasonal or exceptionally high shipping volumes;
Transport disruption; or
Other circumstances outside our reasonable control.

Where we become aware of a significant delay affecting your order, we will provide an update where reasonably possible.

These circumstances do not remove or restrict your statutory rights concerning delayed or failed delivery.

9. Lost or Damaged Parcels

Moira Dublin remains responsible for goods while they are in transit until you, or a third party nominated by you other than the carrier, acquire physical possession of them.

If your parcel appears to be lost or arrives damaged, please contact:

info@moiradublin.com

Please include your order number and relevant information about the delivery.

We will investigate the matter with the relevant delivery provider and provide the remedy required under applicable law.

Irish consumer guidance confirms that, where the retailer arranges the courier, the retailer remains responsible for the goods until the consumer takes physical possession.

10. Delivery Address

You are responsible for providing a complete and accurate delivery address when placing your order.

Please check your:

Recipient name;
Street and house number;
Apartment or unit number where applicable;
Town or city;
County;
Eircode; and
Telephone number where requested for delivery purposes.

If you notice an error after placing your order, contact us as soon as possible at:

info@moiradublin.com

We will try to assist, but we cannot guarantee that an address can be changed once an order has entered fulfilment or has been dispatched.

11. International Fulfilment

Some products may be dispatched to Ireland directly from fulfilment partners located outside the European Union.

This does not change the identity of your seller.

Your sales contract remains with:

Corvi Group LLC, trading as Moira Dublin.

Please contact Moira Dublin, rather than the fulfilment partner, if you have a problem concerning your order.

12. Customs, Import VAT and Import Charges

Where an order is dispatched to Ireland from outside the European Union, customs or import rules may apply.

From 1 July 2026, most e-commerce packages valued at €150 or less entering Ireland from outside the EU are subject to a €3 Customs Duty charge for each applicable distinct product type.

Depending on the fulfilment and import arrangement, this charge may be:

Collected as part of the checkout process; or
Collected by the postal operator or courier before delivery.

Where the applicable charge is collected by us at checkout, it will be reflected in the amount payable at checkout.

Where it is not collected at checkout, the delivery provider may request payment before completing delivery.

Irish Revenue confirms both the €3 charge from 1 July 2026 and the two possible collection methods.

For eligible consignments where the Import One Stop Shop (IOSS) is used and VAT has already been collected at the point of sale, no further import VAT should be due on import. Where IOSS is not used, import VAT and other applicable charges may be payable.

Orders with a value above €150 may also be subject to customs duty, import VAT and carrier administration charges in accordance with applicable Irish customs rules.

Any amount payable directly to us will be clearly shown before you complete your purchase.

13. Shipping Charges

Any shipping charge payable to Moira Dublin will be displayed during checkout before you place your order.

The shipping amount shown at checkout is the shipping amount charged by us for that order.

Where a shipping promotion or free-shipping offer applies, the applicable conditions will be displayed on the website or during checkout.

14. Prices and Currency

Prices displayed by Moira Dublin for the Republic of Ireland are shown in:

Euro (€).

The total amount payable to us, including applicable product prices, discounts, taxes collected by us and shipping charges, will be displayed before you confirm the order.

15. Payment Methods

Payments are processed securely through the payment services made available through our Shopify store.

Depending on availability at checkout, accepted payment methods may include:

Visa;
Mastercard;
American Express;
Apple Pay;
Google Pay;
Shop Pay.

Only payment methods actually available to you during checkout can be used for your order.

Available payment methods may change from time to time.

16. Payment Authorisation

Payment is due when you place your order unless a payment provider expressly offers a different payment arrangement.

By submitting your payment details, you authorise the relevant payment provider to process the amount displayed at checkout.

Payment transactions may be subject to:

Card-authorisation checks;
Fraud-prevention checks;
Security verification; and
Other procedures applied by the relevant payment provider.

If payment cannot be authorised, the order may not be accepted.

17. Payment Security

Payment information is processed through secure ecommerce and payment infrastructure.

Moira Dublin does not normally receive or store your complete payment-card number.

Payment providers may process your information in accordance with their own legal obligations and privacy policies.

Further information about the processing of personal data is available in our separate:

18. Refunds

Refunds relating to:

Order cancellations;
Change-of-mind returns;
Faulty goods;
Incorrect products;
Damaged products; or
Non-delivery

are governed by our separate:

Cancellation, Returns & Refund Policy – Republic of Ireland

Where a refund is due, it will normally be issued using the same payment method used for the original transaction unless otherwise expressly agreed.

19. Contact

For questions concerning shipping, tracking, delivery or payment, contact:

Corvi Group LLC, trading as Moira Dublin
30 N Gould St, Ste R
Sheridan, WY 82801
United States

Email: info@moiradublin.com

If this happens, you may receive more than one parcel and more than one tracking number. You will not be charged additional shipping costs.

Order tracking

Once your order has been dispatched, you will receive one or more tracking numbers by email.

Tracking information may take a few business days to become active after dispatch. This does not mean that the parcel has not been shipped.

You can use the tracking link provided in the dispatch email to follow the progress of your delivery.

Delivery responsibility

We remain responsible for your order until you, or a person nominated by you other than the carrier, takes physical possession of the goods.

If your parcel appears to be lost, is shown as delivered but has not been received, or arrives visibly damaged, please contact us at info@moiradublin.com

Shipping costs

Shipping to the Republic of Ireland is free.

No additional standard shipping charge will be added during checkout.

VAT and import charges

All prices are displayed in euro and include applicable Value Added Tax.

Some products may be dispatched from outside the European Union. Any import VAT, customs duties and standard customs-clearance charges applicable to these shipments are included in the price and are borne by us.

The amount shown at checkout is therefore the final amount payable for the order. You should not be asked to pay additional import or customs charges before delivery.

If a courier or postal operator unexpectedly requests an import payment, please contact us at info@kim-berlin.com before making the payment.

Payment methods

Payments are processed securely through Shopify Payments and its payment partners.

The payment methods currently available may include:

Visa
Mastercard
American Express
Apple Pay
Google Pay
Shop Pay

The payment methods actually available for your order will be displayed during checkout.

Payment is due when the order is placed. All payments are subject to authorization and the security procedures of the relevant payment provider.

Questions about your order

For questions concerning payment, dispatch, tracking or delivery, please contact:

Email: info@moiradublin.com

Please include your order number so that we can assist you more quickly.